Thule delivers a variety of camping equipment - awnings, bike racks, stairs, ladders and much more. They are very dedicated to offer a high quality to all of their products that have been tested for manufacturing defects. If one of your Thule products happens to break within 2 years, it's covered by the warranty. However, if the product has been improperly used, overloaded or assembled incorrectly - then it's up to you to find a solution to repair it. For cases like this and for when a product breaks after the warranty has expired, Thule offers a wide variety of original spare parts.